Operation

How do I replace the batteries on my Sensi?

Some Sensi products have batteries, but some do not. The Sensi touchscreen models (Touch & Touch 2) do not have batteries. See below for instructions on how to replace the batteries in your specific Sensi model.

Sensi smart thermostat

To replace the batteries on the Sensi smart thermostat:

  • Grab the face plate with both hands and pull straight towards you. After a tug, the face plate will detach from the sub-base.
  • Remove the 2 AA Alkaline batteries from the face plate.
  • Allow the front display to go blank.
  • Insert 2 fresh AA Alkaline batteries, and push the face place back onto the sub-base. You’ll hear a snap when it is pushed on securely.
  • Allow 1-5 minutes for the thermostat to automatically reconnect to Wi-Fi.

battery placement for Sensi Smart Thermostat

 

 

Sensi Lite smart thermostat

The Sensi Lite has 2 AAA batteries. To replace them:

  • Grab the face plate with both hands and pull straight towards you. After a tug, the face plate will detach from the sub-base.
  • Remove the 2 AAA Alkaline batteries from the face plate.
  • Allow the front display to go blank.
  • Insert 2 fresh AAA Alkaline batteries and push the face place back onto the sub-base. You’ll hear a snap when it is pushed on securely.
  • Allow 1-5 minutes for the thermostat to automatically reconnect to Wi-Fi.

 

 

Sensi room sensor

The Sensi room sensors have 2 AAA batteries for operation. To replace them:

 

  • Thank you for your feedback.

    Reach out to us

    Our customer support is available 7 days a week.